Terms and Conditions ​

Cancellations and Refunds
You have 48 hours from the date of this invoice to cancel your purchase, excluding closeouts, special orders and merchandise already received. No refunds on items that have been opened or used.

30 Day Price Guarantee
Should you find the identical merchandise at a lower price from a stocking and authorized competitor within 30 days of original invoice date, The Bed Store will gladly refund the difference upon verification. This offer excludes closeouts, special orders, and floor models.​

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Limited 60 Night Comfort Guarantee
The Bed Store offers a Limited 60 Night Comfort Guarantee on the purchase of a Premium Mattress Set ($499 and above) beginning on the date of delivery. As it takes time to get used to your new sleeping surface, it requires that you sleep on your new mattress a minimum of 14 nights prior to making a judgment. If you are not completely satisfied at that point, simply contact your salesperson and arrange to select another mattress set of your choice. This offer is good for one exchange from the original purchase and does not include any money back should your new selection cost less. Not included are delivery charges, restocking fees, or special incurred costs due to the comfort exchange. Other terms and conditions:

•  You must use a NEW Mattress Protector that is rated for the mattress purchased. ​

•  Any presence of odors or stains voids offer
•  All labels on mattress and box spring must be intact.
•  Adjustable bases do not qualify for comfort guarantee.
•  Mattress set that is being picked up must be in excellent condition ​

•  Closeout, As Is, and Special Order products are excluded
•  Mattress set under $499 are excluded
•  Re-delivery fees apply.
•  Any free or comped items/accessories will be deducted from total
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What To Expect From Your New Sleep System
Today’s thicker mattresses are more susceptible to body signatures or body impressions. These are not considered warranty issues. Please read your warranties carefully to see how your particular manufacturer handles this issue. Visco- Elastic Memory Foam products will soften slightly over time. Any new material odors are associated with glues and foams used to construct the product and are a normal occurrence. They will dissipate soon after opening product.
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Service and Warranty
The Bed Store does not make any warranties, either written or implied. All warranties are between customer and manufacturer. The Bed Store will, however, be glad to assist you with any warranty questions. Please note, as stated on warranties, all costs incurred in servicing warranty issues are the responsibility of the original customer.

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Special Orders and Layaways
Special orders require a 30% non-refundable deposit at the time of order. The Bed Store cannot guarantee a delivery time on specially order merchandise. Lay-aways require a minimum 10% down (non-refundable) and a maximum of 90 days to pay out. No closeout merchandise may be put in layaway. Two weeks notice must be given prior to pickup or delivery. Failure to clear lay-aways by 90 days results in forfeiture of all monies deposited.
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Delivery Policies
While The Bed Store desires to assist our customers with the delivery of their new product, please note, that we do not guarantee delivery times as we are not in control of many elements affecting desired delivery windows.
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Disclaimers
The Bed Store is not liable for any damage done to property commissioned by customers in process of delivery. The Bed Store cannot remove waterbeds, sofas, or any furniture from the customer’s house. They will remove a mattress set of like size to new set being delivered to home. The Bed Store cannot rearrange or move furniture and accepts no responsibility should the customer request such service. The Bed Store is not responsible for merchandise that does not fit into narrow areas and accepts no liability for damage of property due to delivery.